Just Ojai · Resources

Ojai Phone Numbers & Valley Contacts

A working directory of the contacts Ojai residents actually need, from the police station to Casitas Water to Ventura County Fire. Numbers and links are taken from each agency's own website.

New to the valley? Start with Moving to Ojai: What to Know.

Ojai Contacts

Save this page. The numbers below are the ones you reach for when something happens, from a downed power line to a brush clearance notice in the mail. Ojai is a small incorporated city surrounded by unincorporated Ventura County, so many services come through county agencies rather than the city.

Emergencies & Public Safety

Ojai's police service is provided by contract from the Ventura County Sheriff, and the same station is the hub for the deputies who patrol the unincorporated valley.

Emergency
911   police, fire, medical
Ojai Police Department
(805) 646-1414
402 S. Ventura Street, Ojai · city police page
Anonymous Tips
800-782-7463   (800-78-CRIME, WE TIP)
Emergency Alerts
Register for VC Alert through the Ventura County Sheriff's website

City of Ojai

For city services, planning, permits, and council business.

City Hall
401 South Ventura Street
Ojai, CA 93023
Main Phone
(805) 646-5581 · ojai.ca.gov
Building Inspections
(805) 646-5581, ext. 127   24-hour inspection request line
Meetings & Agendas
ojai.ca.gov public meetings · City Council, Planning Commission, Historic Preservation, livestream and archives

Ventura County

Planning & Permits (unincorporated valley)
(805) 654-2488   Planning Division public counter · planning contacts
What's My Zoning
app.vcrma.org/whats-my-zone · enter your parcel number (APN). Unincorporated areas only.
County Assessor
(805) 654-2181   parcel numbers and assessments
Board of Supervisors
Find your supervisor and meeting agendas at venturacounty.gov

Utilities

The City of Ojai's own utilities page lists Casitas (water), Clean Power Alliance, E.J. Harrison (trash), the Gas Company, Southern California Edison and the Ojai Valley Sanitary District.

Electric (SCE)
Southern California Edison delivers the power and handles outages · Outage hotline 1-800-611-1911 · outage status
Electric Supply (Clean Power Alliance)
Ojai is a member of Clean Power Alliance, which supplies the electricity that SCE delivers · cleanpoweralliance.org
Gas (SoCalGas)
Customer service 1-877-238-0092 · Gas leak 1-800-427-2200   leave the area first, then call
Tree Branches on Power Lines
SCE 1-800-611-1911
Sewer
Ojai Valley Sanitary District, 1072 Tico Road · (805) 646-5548 · after hours, option 4 · ojaisan.org

Trees, Bears & Country Living

Ojai is country, and it has the rules to match. Trees are measured differently inside the city and in the county, so start by finding out which side of the line the house is on.

Trees Inside the City
Community Development, (805) 646-5581 · permit rules in our Ojai tree ordinance guide
Trees in the Unincorporated Valley
Ventura County Planning Division, (805) 654-2488
Bears
911 if a bear is an immediate danger · otherwise the California Department of Fish and Wildlife · see Bear Country

Other Useful Numbers

Trash & Recycling
E.J. Harrison & Sons · ejharrison.com
Ventura County Animal Services
(805) 388-4341 · coyote, wildlife, lost pets
Ojai Post Office
201 East Matilija Street · (805) 646-1502
Ojai Library
111 East Ojai Avenue · vencolibrary.org/ojai

Water in the Ojai Valley

Water is the single most important infrastructure question in Ojai. Which company bills the house, whether it sits on a well, and what the adjudication means for it are three separate questions, and every Ojai homeowner should know the answer to each.

Casitas Municipal Water District

Casitas serves the City of Ojai and much of the valley, and manages Lake Casitas. It took over the Ojai water system from Golden State Water in 2017, so a bill or listing that still names Golden State is out of date. Some areas are served by other districts and mutual water companies, so ask the seller which one bills the house.

Customer Service
(805) 649-2251   utility services, ext. 0
1055 Ventura Avenue, Oak View, CA 93022
Email & Website
customerservice@casitaswater.com · casitaswater.org · drought stage, watering rules and rebates

Groundwater & the Adjudication

The Ventura River watershed is in a groundwater adjudication that includes Ojai landowners and well owners. The case website has lists you can search by name or parcel number.

What It Means for a Buyer
Ojai Basin Groundwater Management Agency
(805) 640-1207 · 417 Bryant Circle, Suite 112 · obgma.com

Private Wells

Many East End and Upper Ojai properties run on private wells. Wells fall under Ventura County jurisdiction, and a well inside the Ojai Basin boundary also needs a permit from the basin's groundwater agency.

County Well Permits
(805) 654-2907   Ventura County Public Works, Groundwater Section
Ventura County Environmental Health
(805) 654-2813 · well water quality · private well certification
Well Inspection at Sale
Buyers of well properties routinely order a well inspection. Use a licensed well contractor.

Fire Prevention & Brush Clearance

Essentially every property in the Ojai area carries some wildfire exposure, and the 2017 Thomas Fire reshaped how the valley thinks about defensible space and evacuation. The City of Ojai contracts with the Ventura County Fire Department for fire service.

Ventura County Fire Department

Emergency
911
Website
fire.venturacounty.gov · fire stations, Fire Hazard Reduction Program, Fire Hazard Severity Zones, Watch Duty

Defensible Space & Hazard Reduction

Defensible space rules are set out in VCFD Standard 515, with a maintenance guide and a prohibited plant list published alongside it.

Annual Reminder
June 1 Ventura County Fire reminds owners each year of a June 1 defensible-space deadline.
Standards & Guidelines
fire.venturacounty.gov/standards-guidelines · Standard 515, the Defensible Space Maintenance Guide, the Fire Hazard Reduction Program FAQ
Selling or Buying
California's AB 38 (2019) ties defensible space to real estate transactions in High and Very High Fire Hazard Severity Zones. VCFD Guideline 427 explains how it works in Ventura County.

Insurance & the FAIR Plan

Ojai's insurance market has tightened. Many homeowners now use the California FAIR Plan as a fallback when standard carriers will not write.

California FAIR Plan
(800) 339-4099 · cfpnet.com
CA Department of Insurance
1-800-927-4357 · insurance.ca.gov · complaints, market assistance, mediation

Short-Term Rentals

Short answer: not in the city, and almost never in the county. The City of Ojai bans short-term rentals, and unincorporated Ojai Valley has its own overlay zone that does the same with narrow exceptions.

The Rule in One Line

City of Ojai
Rentals of 30 days or less are not legal in residential zones or in village mixed-use. Hotels, motels and bed and breakfasts are exempt. Rentals of more than 30 days are allowed. The City Council confirmed the ban by resolution in 2016, and owners get warnings and citations, including for advertising a stay of less than 30 days.
Unincorporated County
Covered by the Ventura County Temporary Rental Unit ordinance. In the Ojai TRU Regulation Overlay Zone, short-term rentals are not permitted unless the dwelling was a historic landmark as of June 19, 2018. Homeshares are allowed with a permit from the county's Code Compliance Division.
Questions
City: Community Development, (805) 646-5581

Where to Read More

City of Ojai STR Page
Ventura County TRU FAQ
Full Explanation

Ojai City Council

Ojai's City Council is the local body that shapes everything from short-term-rental rules to the chain-store ordinance to development on the historic arcade. Meetings are public, livestreamed, and worth attending if you own property in the city.

How to Follow It

Location
Ojai City Hall, 401 South Ventura Street
Schedule, Agendas & Livestream
ojai.ca.gov public meetings · you can also sign up there to receive agendas by email
Other Bodies
Planning Commission and Historic Preservation meet through the same public meetings page

About This Page

I'm Debbie Pisaro, the founder of Coastline 840 and a California real estate salesperson. I work with buyers and sellers across the Ojai Valley, and I keep this page up because what happens at City Hall, at Casitas, and at Ventura County Fire affects property values, insurability, and the texture of daily life in this valley.

If you are buying or selling in Ojai, or you have a question about a specific street, water situation, fire-zone status, or architectural style in the valley, I would be glad to hear from you.

Debbie Pisaro · Real Estate Salesperson · DRE #01369110
Responsible broker: Side, Inc. · DRE #02014153 · Coastline 840

debbiepisaro.com/contact  ·  debbie@coastline840.com